Optus Pulls Wireless Fusion Broadband Packages
Written by Anonymous on 11:44 PMOPTUS has withdrawn one of its most popular wireless broadband services less than a month after promoting it with a massive TV and print advertising campaign.
Sources revealed a combination of factors behind the decision - one being the many new Optus iPhone users clogging their 3G network along with customer service operators struggling to keep up with the demand for the popular wireless service.
The Wireless Fusion packages, starting at $79 a month and offering customers a wireless broadband service as well as unlimited calls to landlines and mobiles, was "suspended".
Optus today confirmed the Wireless Fusion service had been withdrawn and said in a statement the company wanted "to ensure that we deliver an optimal service to our customers".
Optus says it will not be accepting any new Wireless Fusion customers but existing customers would still be able to use the popular service without disruption.
Optus will continue to sell other fixed broadband products as well as standalone wireless products.
Speculation about the decision has centred around the increased demand on the Optus 3G network and its customer service operators after a flood of new customers who took up plans with Apple's iPhone - taking advantage of aggressive plans offering generous data allowances.
The Optus-owned Virgin, which uses the Optus 3G network, also offered data friendly plans for the iPhone which customers flocked to.
To add to Optus's woes it was recently named as the world's slowest iPhone 3G operator after a survey by Wired magazine
By Steve Fenech
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